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Job Title:                Picking Agent

Department:           Warehouse and Fulfillment          

Reports To:            Manager, Warehouse and Fulfillment

FLSA Status:          Non-Exempt         

Prepared By:          Manager, Warehouse and Fulfillment

Prepared Date:      November 2013

Revision Date:      



The position of the Picking Agent includes filling customer orders and delivering them to the packing station in a manner that meets company standards for safety, security, and productivity while being responsible for checking the quality of the product as well as the completeness and correctness of all orders. 



The Picking Agent supports the shipment of goods produced and the received goods and supplies destined for sale to the customer base.  Duties include but are not limited to:

  • Efficiently and accurately pull inventory/product from the warehouse for shipment to customers and clients.

  • Inventory movement to and from warehouse racks for fulfillment and/or storage.

  • Counting of physical inventory as well as tracking amount of all inventory received or moved.

  • Process return inventory, identifying damage, and placing re-sellable inventory in warehouse location(s).

  • Check-in inventory, affix applicable labels/tags and place in quick-pull bins according to size, type, style, color, or product code.

  • Fulfillment of special projects, including conference orders.

  • Maintain the work area and equipment in a clean and orderly condition at all times to include sweeping, dusting and mopping.

  • Attendance and punctuality are critical.



To perform this job successfully, an individual must be detail-oriented and able to multitask in a fast-paced environment while performing each essential duty.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



A high school diploma or GED equivalent is required.  Must be able to read and count accurately, and write legibly.  Strong organizational, verbal, written, and interpersonal communication skills to conduct business in English are also required.  Customer service experience is desirable along with competency in Microsoft applications including Excel, Word and Outlook.



Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.



Must be able to lift and carry boxes weighing up to sixty (60) pounds.



Requires periodic overtime and standing, climbing ladders, walking, kneeling, squatting, bending, reaching, as well as working in hot or cold temperatures with exposure to noise, dust, odors, etc.