About Advertising, Premiums & Incentives
Mission Statement
API's Mission is to provide full service promotional products merchandise through our trained professional sales and support staff. We aim to provide a wide array of programs and products that satisfy the needs of today and tomorrow's marketing professional.
About Us
• We are a full service creative marketing and promotional products company.
• We offer award, incentive, and fulfillment programs that meet and exceed our customer's expectations.
• We are vertically integrated offering direct importing as well as in
house manufacturing, silk-screening and embroidery.
• We provide in house graphic arts, digitizing and web design to better enhance our commitment to customer satisfaction.
• We provide specialized fulfillment services in order to facilitate the needs of our customers as well as our "customer's customer". We are fully experienced in shipping nationally and internationally Via UPS, USPS, FEDEX and Common carrier. Our fulfillment programs include product selection, customized printed and online catalog development, warehousing of products, order processing, order tracking and customized distribution of promotional products programs. This service is offered with only one goal in mind, which is exceeding customer expectations.
• We provide a full range of commercial printing services to enhance our customer offerings.
Our Integrated Divisions Full Service Promotional Products Company
We provide customization on over 800,000 products including many name brands. We provide featured products every quarter that are seasonally oriented with special pricing. We also provide a full online search of thousands of promotional products from all over the world.
Full Service in house Silk Screening
API provides state of the art screen printing on tees, bags, towels, totes, sweats and much more. We are experts at small or large jobs from one color to sixteen colors and even 4 color process. We make our own film, mix our own inks and make our own screens. We are a true manufacturer of product.
Full Service Embroidery
API provides full service in house embroidery on bags, tees, polos, towels, dress shirts, golf bags and much more. We design our own embroidery tapes in house as well as manufacturer on state of the art Tajima equipment. We also are distributors and embroiderers for brand name products such as Gear, Cutter & Buck, Ashworth, and Champion.
Full Service in house Fulfillment
API provides full service pull/pack/ship services to our clients. We have full time in house customer service for order processing and phone orders.
Full Service Graphic and Web Design - API provides full service graphic art services and e-commerce website development including full shopping cart and Flash technology. We provide solutions for singular e-commerce products to full e-commerce company stores.
Our History
In 1981, Charles G. Brown Inc (t/a API) was incorporated in the state of Maryland. Prior to that date, we operated as a sole proprietorship established in 1965. The corporation, Charles G. Brown Inc., remains the legal name of the corporation with the legal "trade" name of API. Our company has been providing quality products and service for 39 years. We have provided promotional products and related services for 25 years. In order to serve our customers at the highest level possible, our company acquired prestigious franchises such as: 3M, Ashworth, BIC, Cutter & Buck, Gear for Sports, Hazel, Leeds, Lenox China, Panasonic, Parker Pen, Rand McNally, Waterford Crystal, Zippo and many more.
In 1988, our computerized convention services division was created. This division provides in-house laser produced badges, tickets, database management, and comprehensive on-site meeting registration services to major trade association customers that are in need of state of the art conference services. API is accustomed to meeting critical convention sensitive deadlines. We understand the meaning of "on time" delivery.
In 1992, to exceed the needs of our customers and enhance their ability to meet their customer's needs, our specialized fulfillment division was established. API fulfillment programs include product selection, customized printed catalog development, electronic catalog development, e-commerce solutions, warehousing of products, order processing, order tracking and customized distribution of promotion products programs.
In 1996, in order to increase our level of customer service, product quality, and on time delivery, API created our branded sportswear division. The acquisition of state of the art screen-printing and embroidery equipment provides API with complete control of delivery schedules and product quality.
In 2004, API added the API Marketing and Creative Department. The department is made up of an in-house web development and e-commerce division and an in-house art services division. Working on state of the art equipment and fueled by the industries latest technology, the API team can offer high quality professional solutions for all Marketing, Web, and Art needs.
In 2008, API decided to take a huge step in the upgrading of the existing production division. API added the well known Kornit DTG technology in order to provide a high end, full color garment with lighting fast speed and with brilliant resolution and colors. API is among the very few and elite that currently use this techonology.
From 2003 - 2008, API was ranked in the top 1% of the promotional products industry by Counselor Magazine. We are dedicated to continually improving and enhancing our company to provide the best work environment for our employees as well as providing the highest level of customer satisfaction. We look forward to the opportunity to work with the employees of PAF as well as continuing the mission of outstanding customer service.
